FAQ: Frequently Asked Questions
The common question asked by our users that can help with your integration process.
Identity Verification Process Translation
Language of the pages of the identity verification process is based on the user's preferences defined by browser
language. It is possible to force a different language by modifying the URL to which the user is redirected after
creating the conversation. The change consists in adding the lang parameter.
https://id.sandbox.authologic.com/c/00c11274-607b-408a-ad8e-de95b88bb5fa?lang=en
What Is the Purpose of the Various Integration Keys I Received
During the onboarding process you may have received various keys that have different purpose:
- API Key - Authologic APIs are protected, you received the API key to be able to access the APIs and integrate with Authologic.
- Sign Key - The key used by Authologic to sign the communication received via webhooks when the callback is sent.
- Widget ID - The value of the widget used for integration using the WebSDK
Converting Conversation URL to QR Code
You can convert the conversation URL into a QR code for easy mobile access. Users can then scan the code with their mobile device to start the verification process.
When creating a conversation, you'll receive a conversation URL that can be converted to a QR code and displayed to
users. Use the QRCode JS library to generate the QR code. For example, if your conversation identifier
is aeb17bfe-9bbe-4e63-ab6a-902a12bd3b71, you could create a page like this:
<!DOCTYPE html>
<html lang="en">
<head>
<meta charset="UTF-8" />
<title>Simple QR Generator</title>
</head>
<body>
<div id="qrcode"></div>
<script src="https://cdnjs.cloudflare.com/ajax/libs/qrcodejs/1.0.0/qrcode.min.js"></script>
<script>
new QRCode(
document.getElementById("qrcode"),
"https://id.sandbox.authologic.com/c/aeb17bfe-9bbe-4e63-ab6a-902a12bd3b71",
);
</script>
</body>
</html>
Additional Resources
Mandatory and Optional Fields
When to use query.requireOneOf and query.optional options when creating the conversation.